Bharat Gas offers five official booking channels: missed call (7710955555), WhatsApp via BPCL SmartLine (1800-22-4344), SMS or IVRS (7715012345 or 7718012345), and the Hello BPCL app or website. Every method needs your mobile number already registered with your distributor.
Bharat Gas Booking Numbers: Every Official Method
All five booking channels reach the same backend system, so pick whichever is fastest for you. The table below is the complete list, verified against BPCL's own SmartLine page and cross-checked across independent sources.
| Method | Number / Platform | What You Need | Confirmation |
|---|---|---|---|
| Missed call | 7710955555 | Registered mobile number | SMS within minutes |
| WhatsApp (BPCL SmartLine) | 1800-22-4344 | WhatsApp on registered number | Chat confirmation |
| SMS | 7715012345 or 7718012345 | Registered number, send "LPG" | SMS reply |
| IVRS (voice call) | 7715012345 or 7718012345 | Registered number, LPG ID | Voice + SMS |
| App / website | Hello BPCL app, my.ebharatgas.com | Login with number or LPG ID | In-app confirmation |
Bharat Gas Booking by Missed Call: 7710955555
Give a missed call to 7710955555 from your registered mobile number. The call disconnects on its own after one or two rings, so you are not charged, and a confirmation SMS with your cash memo number arrives within minutes.
This is the fastest method when your number is already registered and nothing about your order needs to change. It books your standard cylinder at your registered address; it cannot handle address changes or special requests.
Bharat Gas Booking on WhatsApp: BPCL SmartLine
Save 1800-22-4344 and send "Hi" from your registered mobile number on WhatsApp. The BPCL SmartLine chatbot opens a menu; select "Book Cylinder" and follow the prompts through to payment.
SmartLine handles more than booking: the same number takes complaints, tracks delivery status, and answers general queries, all inside the same chat thread, which makes it the most useful single number to save.
Bharat Gas Booking by SMS and IVRS
For SMS booking, text "LPG" to 7715012345 or 7718012345 from your registered number. For IVRS, call the same number and follow the voice menu, pressing the option for "Book Cylinder" when prompted and confirming your LPG Consumer ID.
Both numbers work identically across India: there is no separate state-wise IVRS number, despite that being a common search. Whichever of the two you dial or text, the booking lands in the same national system.
Bharat Gas Booking Online: Hello BPCL App and Website
Download Hello BPCL from the Play Store or App Store, or go to my.ebharatgas.com directly. Log in with your registered mobile number or LPG Consumer ID, select "Refill Booking," confirm your details, and pay online.
The app and website are the only channels that let you check subsidy status, complete KYC, update your registered number, and download past invoices in the same place, not just book a refill.
What You Need Before Booking a Bharat Gas Cylinder
Every booking method checks the same three things before it accepts your request.
How to Book Bharat Gas Without a Registered Mobile Number
None of the phone-based methods work if your number is not already registered, since the system identifies you by caller ID or sender number. You have three ways to fix that first.
OTP Delivery Verification: Why Your Cylinder Might Not Get Delivered
Since May 1, 2026, an OTP-based Delivery Authentication Code is mandatory across Bharat Gas, Indane, and HP Gas. The delivery agent sends an OTP to your registered number on delivery day, and cannot hand over the cylinder without it.
If your phone is unreachable, switched off, or the number on file is outdated, the delivery is cancelled on the spot and has to be rebooked. Keep your registered number reachable on your expected delivery day, and update it in advance if it has changed.
Bharat Gas Customer Care and Complaint Numbers
BPCL SmartLine at 1800-22-4344 is the single toll-free number for customer care, complaints, and general queries, reachable 24x7 by phone or WhatsApp. It covers the retail, LPG, lubricants, and industrial divisions in one line.
| Purpose | Number | Availability |
|---|---|---|
| General customer care, booking, complaints | 1800-22-4344 (BPCL SmartLine) | 24x7, phone or WhatsApp |
| LPG gas leak emergency | 1906 | 24x7, all LPG providers |
State-wise distributor numbers exist separately for hyperlocal issues like a specific delivery delay; find yours printed on your LPG passbook or through the distributor locator on my.ebharatgas.com.
How Many Cylinders You Can Book: Subsidy Limit and Refill Gap
The government subsidises 12 cylinders (14.2 kg) per financial year per household through the PAHAL scheme. You can still book more, but every cylinder beyond the 12th is billed at the full market rate.
BPCL also caps total bookings at 2 per month and 15 per year across both subsidised and non-subsidised refills, and asks for additional verification through the app for any cylinder beyond the subsidised limit, for instance if there is a wedding or family event at home.
Monthly Budget Calculator
See exactly where your LPG spend fits against rent, groceries, and everything else in your monthly budget.
How to Track Your Bharat Gas Booking and Delivery Status
Log in to my.ebharatgas.com or the Hello BPCL app and open the delivery status section to see your booking in real time. The same status is available by calling 1800-22-4344 or through the IVRS menu.
Expect delivery within 1 to 3 working days in urban areas and 3 to 5 working days in rural areas from the date of booking, not from the date your cylinder actually ran out.
Bharat Gas KYC and Subsidy Status: PAHAL Scheme
Complete e-KYC through the Hello BPCL app or my.ebharatgas.com using your registered number, LPG Consumer ID, and Aadhaar-based OTP. Without a completed KYC, subsidy payments under PAHAL (Direct Benefit Transfer for LPG) stop reaching your bank account.
Check your current subsidy status the same way, under "Check PAHAL Status" on the website or app. Subsidy amounts are credited directly to your Aadhaar-linked bank account after each subsidised refill, not deducted upfront from the cylinder price.
Common Bharat Gas Booking Problems and How to Fix Them
Most failed bookings trace back to one of five causes, each fixable without a distributor visit in most cases.
What to Do If You Receive a Damaged or Leaking Cylinder
Refuse the delivery on the spot if you notice damage before signing for it. Send it back with the delivery agent rather than accepting it and raising the issue later.
If you have already taken the cylinder indoors and then notice a leak, turn off the pressure regulator knob immediately, extinguish any flames in the kitchen, and move the cylinder outdoors only if it is safe to do so.
Call the 1906 emergency helpline or your distributor right away to arrange a replacement.
Frequently Asked Questions: Bharat Gas Booking Number
Disclaimer: Phone numbers and booking procedures are subject to change by Bharat Petroleum Corporation Limited. Always verify current details on the official portal (my.ebharatgas.com) or with your local distributor before relying on any number listed here. Fermor is not affiliated with BPCL or Bharat Gas.